We advocate for the positive impact travelling can have in the world. We are Eurail and we have all the stops to take our customers’ curiosity further. To be more precise: there are more than 30,000 destinations in Europe ready to be discovered with one Pass.
If we are going to inspire the world, then we need the right people around us. We are proud of our culture at Eurail. We're a diverse team (49 nationalities!) of talented and passionate colleagues who have a real curiosity for the world around them. We like thinkers and do-ers, and people that ask a lot of questions.
We strive to ensure that all of our people have the chance to innovate, influence and grow. With our international and passionate team (based in Utrecht and working from home), we believe that creative thinking and diversity help to improve our brands and ultimately create a unique and repeatable experience for our customers.
We’re on the search for…
…someone who can take our vision to the next level and support Eurail by offering our customers a friendly and helpful, customer service experience; that exemplifies our company values. Improving the customer journey by identifying hurdles and removing impediments from their experiencing of the product by coordinating and working together with different teams in the company.
What you’ll be doing
You’ll be joining the IT Operational Excellence team, reporting to the Head of IT, where your primary activities will be:
What we’re looking for in you
We’re looking for talented people who go ‘One Stop Further’ and have the same mindset as us, being forward-thinking, results-driven, caring and embracing diversity.
In terms of your experience and strengths, we’re looking for;
In addition, its bonus points if you have…
Curious to apply?
Apply directly via our website (https://jobs.eurail.com/en/vacancies).
Unfortunately, we cannot accept applications via Indeed or other recruitment websites, as these sites bypass our recruitment system, which is in place to ensure compliance with GDPR and our inclusion and diversity policy.
If we feel you might be a good fit, the next step is a fairly informal interview with some of your potential new team members. For you, this is helpful to understand if Eurail is your ideal workplace, and for us, it tells us more about the value you would bring.
In the meantime…
Following your application, we will provide you with an update, even if you are unsuccessful. We appreciate the effort it takes to apply for a new role so we ensure that we respond to every candidate.
If you’re curious to know more, why not check us out on LinkedIn and get a feel for our culture, our values, and our place in the world. And we’re eager to answer any questions you might have too… just send them over to email@example.com and our People & Culture team will pick them up.
Due to GDPR, we ask that you don’t apply for vacancies via firstname.lastname@example.org or send us any personal information (other than your name and contact details).
Fixed Term Contract